Friendly staff that helps me to arrange for an early check-in by signing up the membership.
Room assigned was huge as it is a handicap facilities. Hence the bathroom facilities are kind of inconvenient for me.
Overall am happy with the stay and it is my second time there.
訪客用戶
商務出差
標準大床房
入住於2025年05月
2.2
評價於:2025年05月20日
My stay was a terrible experience. From parking there was no way to stop to unload my stuff at midnight when I arrived. They didn't inform us at all about road work that could impact loading stuff.
The cleanliness was disgusting at Breakfast all played, mugs and bowls were stained and dirty.
I called for an extra duvet cover at 3 am there was no help from reception at all.
I was there for business purposes so I was not really happy with the service.
Staff where helpful, no access to reduce or turn off ac. Separate payment for breakfast which is too expensive, 2 heads for £30. No parking facilities and for a someone who knows nothing about the city was inconvenience.
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年09月
4.5
很好
評價於:2025年09月16日
The room was okay but not worth its price and there was no fridge.
Lots of drunk guests causing a riot keep us up until 5 am
訪客用戶
家庭出遊
標準大床房
入住於2025年06月
5.0
超讚
評價於:2025年06月11日
Ideal location, very friendly, helpful staff.
Room perfect for the length of our stay
Will stay there again if visiting Sunderland again
Prestige M
家庭出遊
標準大床房
入住於2024年07月
4.7
很棒
評價於:2024年07月13日
清潔很好,很乾淨,前台亦很幫手,特意加床給我17歲以下的孩子。大品牌,不會選擇錯的。只是早餐看上去也不好吃的,因此沒有點上。而房間的餐牌上寫住All day menu 不是all day, 係afternoon 。酒店範圍沒有停車的,在附近收費的St. Mary’s car park。附近有McDonald, Primark ,比較安靜的小區
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年02月
4.2
很好
評價於:2025年02月23日
Bed was hard and breakfast was worst we have ever had all raw barely cooked such a shame for hotel as great location lovely staff and room.
Friendly staff that helps me to arrange for an early check-in by signing up the membership.
Room assigned was huge as it is a handicap facilities. Hence the bathroom facilities are kind of inconvenient for me.
Overall am happy with the stay and it is my second time there.
訪客用戶
商務出差 標準大床房
入住於2025年05月
2.2
評價於:2025年05月20日
My stay was a terrible experience. From parking there was no way to stop to unload my stuff at midnight when I arrived. They didn't inform us at all about road work that could impact loading stuff.
The cleanliness was disgusting at Breakfast all played, mugs and bowls were stained and dirty.
I called for an extra duvet cover at 3 am there was no help from reception at all.
I was there for business purposes so I was not really happy with the service.
Staff where helpful, no access to reduce or turn off ac. Separate payment for breakfast which is too expensive, 2 heads for £30. No parking facilities and for a someone who knows nothing about the city was inconvenience.
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年09月
4.5
很好
評價於:2025年09月16日
The room was okay but not worth its price and there was no fridge.
Lots of drunk guests causing a riot keep us up until 5 am
訪客用戶
家庭出遊 標準大床房
入住於2025年06月
5.0
超讚
評價於:2025年06月11日
Ideal location, very friendly, helpful staff.
Room perfect for the length of our stay
Will stay there again if visiting Sunderland again
Prestige M
家庭出遊 標準大床房
入住於2024年07月
4.7
很棒
評價於:2024年07月13日
清潔很好,很乾淨,前台亦很幫手,特意加床給我17歲以下的孩子。大品牌,不會選擇錯的。只是早餐看上去也不好吃的,因此沒有點上。而房間的餐牌上寫住All day menu 不是all day, 係afternoon 。酒店範圍沒有停車的,在附近收費的St. Mary’s car park。附近有McDonald, Primark ,比較安靜的小區
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年02月
4.2
很好
評價於:2025年02月23日
Bed was hard and breakfast was worst we have ever had all raw barely cooked such a shame for hotel as great location lovely staff and room.
M311315****
商務出差
標準大床房
入住於2025年09月
pretty_mtc
獨自出遊
標準大床房
入住於2025年07月
訪客用戶
商務出差
標準大床房
入住於2025年05月
_CFT0430784****
夫妻/情侶出遊
標準大床房
入住於2024年12月
Mr Shak
家庭出遊
大床房-無障礙
入住於2025年07月
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年09月
訪客用戶
家庭出遊
標準大床房
入住於2025年06月
Prestige M
家庭出遊
標準大床房
入住於2024年07月
訪客用戶
夫妻/情侶出遊
標準大床房
入住於2025年02月
Qingtian
商務出差
標準大床房
入住於2024年09月
M311315****
商務出差 標準大床房
入住於2025年09月
pretty_mtc
獨自出遊 標準大床房
入住於2025年07月
訪客用戶
商務出差 標準大床房
入住於2025年05月
_CFT0430784****
夫妻/情侶出遊 標準大床房
入住於2024年12月
Mr Shak
家庭出遊 大床房-無障礙
入住於2025年07月
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年09月
訪客用戶
家庭出遊 標準大床房
入住於2025年06月
Prestige M
家庭出遊 標準大床房
入住於2024年07月
訪客用戶
夫妻/情侶出遊 標準大床房
入住於2025年02月
Qingtian
商務出差 標準大床房
入住於2024年09月